In a complete state of rage, I went home and shot an email to HT corporate, something to the effect of "You were out of everything I needed, I only went there because Wegmans was closed, and what the hell -- if you're going to run a grocery store that never has milk, close it all together." So I get this response today:
From: "Customer Relations"
To: theAlphaJohn
Subject: case: 561532
Thank you for your email. We are sorry you could not find the items you needed in the Fairfax store. Actually, this store will be closing permanently on 6/2/06. We hope you will be able to visit one of our other locations.
Thanks for shopping with us.
Sincerely,
Harris Teeter Customer Relations
I'd like to think my anger won here, but I think someone finally smartened up and said, "a grocery store without milk is no grocery store at all", and promptly ate a bullet.
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