In a complete state of rage, I went home and shot an email to HT corporate, something to the effect of "You were out of everything I needed, I only went there because Wegmans was closed, and what the hell -- if you're going to run a grocery store that never has milk, close it all together." So I get this response today:
From: "Customer Relations"
Subject: case: 561532
Thank you for your email. We are sorry you could not find the items you needed in the Fairfax store. Actually, this store will be closing permanently on 6/2/06. We hope you will be able to visit one of our other locations.
Thanks for shopping with us.
Harris Teeter Customer Relations
I'd like to think my anger won here, but I think someone finally smartened up and said, "a grocery store without milk is no grocery store at all", and promptly ate a bullet.